Terms and conditions

PRIVACY STATEMENT

Les Enfants Creatifs S.L.

ZAMORA 45C VIGO 36203

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, as part of the purchase process, we collect your personal information, name, adress and mail for fullfield your order
When you browse our store, we also automatically receive the address of your computer's Internet Protocol (IP)
In order to provide information about your browser and operating system.
Email marketing (if applicable): With your permission, we will be able to send you emails about our store, new products and other updates

SECTION 2 - CONSENT

How to get my consent
When you show us your personal information to complete a transaction, check your credit card, create an order, arrange a shipment or make a return, it implies that you accept the collection and use for that reason only.
If we ask you for personal information for a secondary reason, such as marketing, we will directly ask for your express consent, or we will give you the opportunity to refuse.
How can I cancel my consent
If, after accepting changes of opinion, you can cancel your consent to the contacts, for the collection, use or disclosure of the information, at any time, by contacting us at info@humansociety.co

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD PARTY SERVICES

Generally, third-party providers used by us will only collect, use and disclose your information to the extent that the sea will need to provide the services that we provide.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information they are required to provide for transactions related to purchases.
For these providers, we encourage you to read the privacy policies so that you can understand how your personal information will be handled.
In particular, I remember that some providers may be located or have facilities that are in a jurisdiction other than you or us. So if you want to proceed with a transaction that involves the services of a supplier to third parties, your information may be subject to the laws of the jurisdiction (jurisdictions) in which the service provider or facilities are located.
As an example, if you are in Canada and your transaction is processed by a payment gateway based in the United States, including your personal information used to complete the transaction may be subject to disclosure under US law, Patriot law
Once you leave our store website on a third party application site, it is no longer governed by this Privacy Policy or the Terms of Service of our website.
Related Links
When you click on the links in our store, you may have the seas redirected off our site. We are not responsible for the privacy practices of other sites and we encourage you to read their privacy policy.

SECTION 5 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that there is no inappropriate loss, misuse, access, disclosure, alteration or destruction of the information.
If you provide us with your credit card information, that information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of Internet or electronic storage transmission is 100% secure, we follow all PCI-DSS requirements and implement additional standards accepted by the industry.
 SECTION 6 - AGE OF CONSENT
By using this site, you declare that you are at least the legal majority in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your dependents Minors use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how and under what circumstances, if any, we use and / or disclose it.
If our store is acquired or merged with another company, your information can be transferred to the new owners, so that we can continue to sell you products.

 SECTION 8 - COOKIES

Below we list all the cookies we use so you can decide whether you want to accept them or not:

_session_id, single session token. Allows Shopify to store information about your session (where you came from, where you landed, etc.)

_shopify_visit, does not store data. This cookie lasts 30 minutes since your last visit and is used to calculate statistics on the number of visits.

_shopify_uniq, does not store data. This cookie expires at midnight (of the visitor) and is used to post the number of visits by the same customer.

cart, unique token that lasts 2 weeks and stores information about the contents of your shopping bag.

_secure_session_id, single session token.

storefront_digest, unique token. If the store is protected by a password, this cookie determines if the visitor has access.

PREF, lasts a short period of time and is used by Google to trace who visits the store and from where 

SECTION 9 - TAXES

Orders outside Europe may have customs charges. We do not take care of the cost.

SECTION 10 - SHIPPING

After checkout once the order is confirmed we will send you a notification as soon as the item is shipped with tracking. You could receive your tracking some days before the shipping, please allow some days to get an updated of the shipping, the Label is created but our courier will pick up your package soon to be dispatched.
All order are hand printed 1 by 1 after the payment. (All stuff are 1:1)
Please allow between 1-10 Business days of shipping & handling; may vary depending on the number of orders. Orders processed during holiday seasson (July, August and December) BLACK FRIDAY, CIBER MONDAY, WINTER SALES and SUMMER SALES could take some extra days to be processed.

Delivery time varies according destination and method.

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RETURNS / EXCHANGE POLICY

We can only accept product changes when the reason is a defect or in case you receive the wrong product

Send an email to Sales@humansociety.co with;

Order number
Full name
Reason, add photos if is necesary
IN OTHER CASE ALL SALES ARE FINAL.

 CANCEL ORDER POLICY

Unfortunately it is not possible to cancel an order, our items are made-to-order, to avoid problems with the production we have decided to prohibit the cancellation of orders.
ALL SALES ARE FINAL.
Once checked out there will be NO RETURNS OR EXCHANGES. 
Please make sure that shipping & billing addresses match as it is crucial for your order to be processed and shipped.

ALL SALES ARE FINAL. (We reserve the right to refuse any returns at any time)

 

SECTION 11 - SEGURITY POLICY
SECURITY CAPABILITIES & POLICY FOR TRANSMISSION OF PAYMENT
ALL DATA PROVIDED ON THE WEBSITE WILL NEVER BE SHARED WITH THIRD PARTIES. YOUR CREDIT CARD DETAILS ARE NOT VISIBLE TO US.
YOUR DATA WILL NEVER BE DELIVERED OR SOLD TO OTHER COMPANIES, YOU CAN REQUEST THAT WE DELETE YOUR DATA. ALL INFORMATION PROCESSED IS CAUTIOUSLY ADMINISTERED BY US, FOLLOWING THE LOCAL LAWS WHICH PREVENT US FROM SHARING IT WITH ANY OTHER PERSON OR COMPANY.
FEEL SECURE TO CARRY OUT YOUR TRANSACTIONS WITH OUR GATEWAY, WE WILL ONLY RECEIVE THE PAYMENT, AT NO TIME WE WILL BE ABLE TO SEE ANY INFORMATION ABOUT YOUR CREDIT CARD, BECAUSE OUR METHOD BY CARD IS A REDIRECTION TO STRIPE THEREFORE THE DATA ARE NEVER SENT TO THE STORE.
WHEN YOU PLACE ORDERS, WE USE A SECURE SERVER. THE SECURE SERVER SOFTWARE (SSL) ENCRYPTS ALL INFORMATION YOU INPUT BEFORE IT IS SENT TO US. FURTHERMORE, ALL OF THE SENSITIVE CUSTOMER DATA WE COLLECT IS PROTECTED BY SEVERAL LAYERS OF ENCRYPTION AND SEVERAL LAYERS OF SECURITY TO PREVENT UNAUTHORIZED ACCESS.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/human-society/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/human-society/privacy_policy).